We strive to provide our customers with exceptional customer service. We will do our best in any scenario to ensure our customers are satisfied. Of course, we do not want a situation to get to a point where we are taken advantage of. We have to abide by certain principals in certain situations. Feel free to go through our policies to ensure you are aware of our guidelines. If you have any questions, never hestitate to contact us. We will always try to get back to you as soon as you can.